Please read this policy carefully before making a purchase from SoftKeyShop.
Digital Products – No Refunds
Due to the nature of digital products (software licenses, activation keys, scripts, and downloadable files), all sales are final. Once a product has been delivered via email (license key or download link), we cannot offer refunds or returns.
Why No Refunds?
Digital products cannot be "returned" in the traditional sense. Once you receive a license key or download link, the product has been delivered. There is no way to revoke access to information that has already been sent.
Before You Buy
We encourage you to review product descriptions, demos, and requirements carefully before purchasing. If you have questions, please contact our support team.
Technical Issues
If you experience technical problems with your purchase (e.g., download link not working, license activation issues), please contact our support team. We will assist you with delivery and activation issues.
Exceptions
Refunds may be considered only in cases where we have failed to deliver the product as described. Each case is reviewed individually. Contact support with your order details.