At SoftKeyShop, we are committed to delivering high-quality digital products and ensuring customer satisfaction. Please read our refund and return policy carefully before making a purchase.

1. General Policy for Digital Products

All products available on SoftKeyShop are digital in nature. Once a purchase is completed and the product is delivered, it is considered final. No refunds or returns are possible for any type of digital product.

2. Replacement Policy for License Products

If you purchase a license product and it is not working, you are eligible for a replacement within 3 days of purchase. Please contact us at support@softkeyshop.com with your order details and a description of the issue. Our team will verify the problem and provide a replacement if necessary.

3. Unauthorized Transactions

If you suspect that an unauthorized transaction has been made on your account, please contact us immediately at support@softkeyshop.com. We will investigate and take appropriate action.

4. Contact Information

For any questions or concerns regarding this policy, please reach out to our support team at support@softkeyshop.com.

5. Acceptance of Terms

By purchasing from SoftKeyShop, you acknowledge that you have read, understood, and agreed to this Refund and Return Policy.